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Our Strategy

The foundations of the company's strategy lie in its ability to work across all full service lodging sectors, to provide a positive guest experience through the appropriate retail format, retail offering and level of guest service, whilst fully taking advantage of the company's scale, integrated platforms and extensive data metrics to optimize value for all our stakeholders.

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Adaptability to Serve all Full-Service Lodging Brands in the Upscale to Luxury Tiers
  • Store design & buildout
  • Product offerings and assortments
  • Guest service
  • Flexible operating hours through 24/7
Wide Spectrum of Retail Formats
  • Necessity/Gift
  • Resort
  • Marketplace/grab n’ go/fresh food and brewed beverages
  • Starbucks/Illy licensee/Artisan
  • Fresh juice bars
  • Grocery
  • Store-in-store
  • Specialty
  • National & international licensed brands
Scale, Integrated Platforms and Extensive Data Metrics
  • Unrivaled access to retail data and business intelligence to drive performance
  • Significant and established partnerships with legacy lodging brands and owners
  • Experienced and dynamic management team
  • Guest service orientated employees with an average tenure of over 8 years
  • Technology driven business (integrated inventory management system, direct store inventory replenishment, portal-based ordering system, contactless pay, PCI compliant)
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